This is how still images in Final Cut Pro 7 looked to me after installing and updating to the latest version (7.0.1):
Final Cut 7 Garbled Image Display
This is my dog:
Garbled Dog
She is not normally purple and green and swirly colored.
After an hour or so mucking about, reinstalling the application, trashing prefs and otherwise performing the usual maneuvers, I decided to take my own medicine and reboot. Why I don’t just always do this first — like I tell everyone else to do — is beyond me. But sure enough, it worked.
Normal Dog
Ah! That’s better! Crazy mutt!
4 Comments
You really tell people to reboot for no particular reason?
I don’t believe we should accept that standard from OS X, and what kind of an IT person are you if you’re blindly proposing solutions without any reasoning to back them up?
I certainly don’t tell people to reboot for no particular reason. I tell them to try rebooting if they’re having a problem, for a whole host of reasons, all of which are solved by rebooting.
Rebooting is a simple solution to so many problems. It’s fast and easy and it’s something the user can do without needing help from a sysadmin. If it gets them back up and running before I have a chance to take a look, then why wouldn’t I tell them to reboot? What’s the harm in that? I need to fix every problem I come across, but I don’t necessarily think I need to understand every single one. And it’s certainly not my responsibility to report every odd interface glitch to Apple.
The Final Cut glitch in this article is a perfect example. Why would I spend hours trying to figure out the cause of some dumb application hiccup when a simple reboot solves the problem once and for all? And understanding that problem doesn’t benefit me or my users in the slightest.
There’s no harm, and myriad possible advantages, to rebooting as a first troubleshooting measure (in cases where the user won’t lose data, of course). And I absolutely stand by the recommendation.
-systemsboy
I’m not saying a reboot was bad in this case.
I’m saying it’s a bad general rule to follow.
I generally tend to disagree. I’d be curious to hear your reasoning.
-systemsboy